Social Media Monitoring
At SplashPad, we monitor Facebook business pages, Twitter feeds and Instagram accounts - allowing your business to have an online presence, and reach customers where they are.
If your customers are on social media, you should be too.
What Social Media Monitoring looks like:
- Regular posting from your pages and feeds, posted when your customers are most likely to see them.
- Exceptional Customer Service – Someone asks a question on your page, and we respond. Right away.
- Community and b2b supplier engagement.
Essentially, we attract and engage customers and potential customers. We help build your online presence. Then, when you have something important you want to say, you have a community of people who are listening.
The easiest way to travel is with a map. Your plan will help you make decisions and be confident with your marketing and advertising purchases. We can create a comprehensive Strategic Marketing Plan, including a SWOT analysis (Strength, Weakness, Opportunities, Threats), Customer Persona Development (Demographics and habits of your customer for targeted messaging), Customer Communication Strategies, an Annual Overview and a Monthly Breakdown of your plan.
What is a customer profile and why is it important for your business?